FAQS

1. Can I change the shipping address after placing an order?
If you need to change your shipping address, please contact our customer support team as soon as possible. We’ll do our best to accommodate the change before the order ships.

2. Do you offer free shipping?
We offer free standard shipping on orders over a certain amount. Check our shipping policy for details on qualifying orders and locations.

3. How long will it take for my order to arrive?
Delivery times depend on your location and the shipping method selected. You will receive an estimated delivery date when you place your order.

4. Can I purchase items in bulk for my business?
Yes! We offer bulk purchasing options for businesses. Please reach out to our sales team for pricing and availability.

5. How do I know if a product is compatible with my device?
Product descriptions include compatibility information, but if you’re unsure, feel free to contact our support team for assistance before making a purchase.

6. What should I do if my item arrives damaged?
We take great care in packaging our products, but if you receive a damaged item, please contact our customer service team within 7 days of receiving it. We’ll assist you with returns or exchanges.

7. Can I gift-wrap my purchase?
Yes, we offer gift wrapping options for select items. You can choose this option during checkout.

8. Do you offer price matching?
We strive to offer competitive pricing, but we do not currently offer price matching. However, you can always check our sales and promotions for great deals.

9. How do I redeem a discount or promo code?
To redeem a promo code, simply enter the code in the “promo code” section during checkout. Your discount will be applied before payment.

10. Do you offer a loyalty program?
Yes! We offer a rewards program where you can earn points on every purchase, which can be redeemed for discounts on future orders. Be sure to sign up for an account to start earning today!